Administrator

Location - Exeter

Salary - £27900

Hybrid Working Available After Training

We're looking for an organised, detail-focused Administrator to join our growing team in Exeter, supporting our sales and operational teams to ensure engineers arrive on site with the correct materials, equipment and information they need to complete essential fire and security works.

This is a role where accuracy matters. You'll be responsible for transferring and validating information across multiple systems, preparing materials and spares orders, and ensuring everything is in place before work begins.

If you're someone who enjoys organisation, takes pride in getting things right first time, and likes being part of a team that keeps things running smoothly behind the scenes, we'd love to hear from you.

What You'll Be Doing

• Preparing materials and spares orders for engineers attending customer sites

• Transferring information between multiple internal systems

• Checking data for accuracy and completeness

• Liaising with sales teams, planners and operational colleagues to validate information when required

• Communicating via telephone, email and Microsoft Teams

• Supporting the wider team to ensure customer projects run smoothly

• Managing your own workload and area of responsibility once trained

• Completing detailed administrative tasks accurately and efficiently

What We're Looking For

• Previous administration experience

• Strong attention to detail

• Confident keyboard and computer skills

• Comfortable using Microsoft Office packages

• Good written and verbal communication skills

• Confident speaking with colleagues by phone when information needs clarifying

• Ability to work independently once trained

• Someone who is reliable, organised and enjoys structured, process-driven work

Training & Development

This is a specialist role and full training will be provided.

The training programme can take up to six months to fully complete, however you'll begin taking ownership of simpler tasks and responsibilities within your first 4–6 weeks.

You'll be joining a close-knit team of four people who will support you throughout your development, giving you the opportunity to build valuable industry knowledge and develop a long-term career within a growing business.

What We Offer

• Hybrid working after successful completion of training (typically 2–3 days in the office)

• Full training and ongoing support

• Opportunities for career progression

• 23 days holiday plus Bank Holidays

• Life Assurance (3x annual salary)

• Access to Vivup employee discounts platform

• 24/7 Online GP service

• Friendly and supportive team environment

• Long-term career opportunities within a growing organisation

About PTSG

PTSG Group is a leading provider of specialist services across the UK and Europe.

Through the acquisition of high-quality specialist businesses, PTSG has built a group of industry-leading companies delivering services across Access & Safety, Electrical Services, Building Access, Fire Solutions, and Water Treatment.

With over 3,500 specialists supporting 90,000+ customers across 400,000 buildings, we are committed to delivering safe, compliant, and high-quality services nationwide.

At PTSG, our aim is simple. To be a great place to work and a great company to do business with.

Armed Forces Covenant

PTSG Group is proud to support the Armed Forces community and has formally signed the UK Armed Forces Covenant.

We recognise the valuable skills and experience that service leavers, veterans, reservists, and military families bring to the workplace, including leadership, teamwork, resilience, and technical expertise.

As part of our commitment, we guarantee an interview to ex-Forces applicants who meet the minimum criteria for the role and are committed to supporting Armed Forces personnel in building long-term civilian careers.

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